01803 839000


baxters gallery | terms & conditions

Delivery

We aim to send everything out the day after payment but will do so within 5 days. Depending on the size of the parcel it will be sent by either the Post Office or courier so make sure you give us a delivery address where someone will be in to receive your order. We will email you with the courier used and the day of delivery as soon as this booked. If there is a day you cannot be available please let us know in a message with your order.

Our minimum order is £10 and we charge £5 delivery on all orders to mainland UK. If you live overseas or not UK mainland please email us at info@baxtersgallery.co.uk for a delivery quotation and we will give you some choices.

The exception to the above is large glazed pictures and other large items. These have to go by our specialist art courier so please call us to discuss charges. Delivery for these items can take up to 3 weeks.

If an item you wish to buy is featured in an exhibition we will not be able to send it until the exhibition is closing. If this is a problem, please let us know and we will try and help whenever we can.



 

Returns

If you are not happy with your purchase please let us know within 5 days of receipt by emailing us at info@baxtersgallery.co.uk The cost of return must be paid by yourself unless the item was received damaged or faulty. Any loss of or damage to the goods during return will be your responsibility so we suggest you obtain a proof of posting if using the Post Office. Your account will be refunded within 3 days of receipt at the gallery. Please send the items in their original packaging and unused. Like other jewellery retailers we do not refund earrings.

If there is anything further you would like to know before purchase, then please call us on 01803 839000 between 10am and 5pm (11am to 4pm on Sundays) and we will help you all we can.

Payment

We accept payment via Paypal – you can either use your Paypal account or pay using your credit card. We do not store credit card details nor do we share customer details with any 3rd parties.

 

Availability

Very occasionally it is possible that an item you wish to buy has been sold in the gallery that day before we can update the website. We sell individual handmade items so duplicates are not usually available. If this occurs we will inform you straight away and will not take payment. We may be able to offer you a substitute and will send you photos if so for you to assess.

Images

All the work we show on our website is the intellectual property of the named artists and makers. Please do not copy images without the artists permission.


contact the gallery for more details »

selling uk handmade craft, original art, prints & jewellery from our gallery in dartmouth
     tel 01803 839000    baxters 12 foss st, dartmouth tq6 9dr    info@baxtersgallery.co.uk
vat no 884 8549 57
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